At [ GPS ACRES ], we strive to provide excellent service to all our clients in Ambala. This Refund and Cancellation Policy outlines the terms regarding cancellations and refunds for our real estate services. By using our services, you agree to the following terms.
1. Property Viewing and Consultation Services
- Cancellation: If you need to cancel or reschedule a property viewing or consultation, we request that you notify us at least 24 hours in advance. Cancellations made less than 24 hours before the scheduled appointment may be subject to a cancellation fee.
- Refunds: For any pre-paid property viewing or consultation fees, a refund will only be issued if the cancellation is made at least 24 hours before the scheduled appointment. Refunds will be processed within [7-10] business days.
2. Property Transactions (Buy/Sell/Rent)
- Cancellation: Once a property purchase, sale, or rental agreement is finalized and a deposit has been paid, cancellation may not be possible unless mutually agreed upon by both parties (buyer, seller, landlord, and [ GPS ACRES ]). Any cancellation of transactions will be subject to the terms outlined in the respective agreement.
- Refunds: Deposits made towards property transactions are non-refundable unless specified in the agreement between the buyer, seller, or landlord and [Your Company Name]. Any request for a refund related to property transactions will be handled on a case-by-case basis in accordance with the specific terms of the agreement.
3. Service Fees and Consultations
- Refunds for Services: If you are not satisfied with the real estate consultation or services provided, you may request a refund within [7] days of the service being rendered. A refund may be issued if it is determined that the service was not provided as agreed. Refund requests must be submitted in writing, and we reserve the right to approve or deny refund requests based on the circumstances.
- Non-Refundable Services: Certain services, such as custom property searches, documentation services, and services related to finalized transactions, may not be eligible for a refund.
4. Refund Process
If you are eligible for a refund under the terms mentioned above, the following steps will apply:
- Refund requests must be submitted in writing via email or through our contact form.
- Refunds will be processed to the original method of payment (credit card, bank transfer, etc.).
- Refunds will be issued within [7-10] business days, subject to the approval of your request.
5. Exceptions
- In cases where a property listing is found to be fraudulent, significantly misrepresented, or unavailable, we will assist in finding a suitable replacement or offer a refund based on the specific situation.
- Any issues arising due to external factors (e.g., natural disasters, legal disputes) may impact the refund and cancellation process and will be handled on a case-by-case basis.
6. Contact Us
If you have any questions or concerns regarding our Refund and Cancellation Policy or need to request a cancellation or refund, please contact us at:
[ GPS ACRES ]
[106/4, SECTOR-C, DEFENCE COLONY, AMBALA CANTT, HARYANA, 133001]
[ gpsacresindia@gmail.com ]
[ 91-9306937658 ]
By using our real estate services, you acknowledge and agree to the terms outlined in this Refund and Cancellation Policy.
